Karthik Krishnamurthy and Paul Roehrig put some thoughts together about the next innings of our digital revolution, business process reengineering 2.0, and six steps to enhance your enterprise. With the potential impact of generative AI systems, such as ChatGPT, no doubt the future of work with change. But how much? The true potential of generative AI is not yet fully understood. Companies need to re-engineer their business processes to take advantage of the productivity-enhancing capabilities of generative AI. While AI may change many jobs, it will also enhance human knowledge work rather than replace it entirely.
The article was originally published on LinkedIn, March 23, 2023.