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GenAI for good: The Ascendion Approach to Empowering People and Machines
NJBIZ Conversations: Ascendion CEO Karthik Krishnamurthy
Ascendion Pathfinder: Pioneering AI-Driven IT Cost Optimization and Innovation
Ascendion soars as a Rising star in ISG Provider Lens for digital engineering!
GenAI is the most powerful force in business—and society—since the steam engine. As software and code generate more value than ever, every worker, business leader, student, and parent is now asking: Are we ready?
New AI platforms are starting to change how we live, work, and connect.
For economic value, GenAI needs to be taken the last mile to plug into business changing nearly every customer experience and job.
Software – and the talented humans that build it – are more essential than ever to positively impact lives and business.
That’s where we come in! With software engineering to the power of AI, we enable businesses to unlock the true potential of GenAI, driving innovation, efficiency, and transformation across industries.
Lacking transparency and proven capability
Friction and delays slowing progress
As tech debt “eats” innovation investment
Our proprietary AI platform, AVA+, underpins our EngineeringAI capabilities, providing specialized tools tailored to every step within the software development lifecycle.
AVA+ provides an end-to-end view, improves productivity in real-time, identifies opportunities for innovation, and alerts teams about bottlenecks that may prevent success.
As GenAI disrupts knowledge work, the $1.5 trillion IT services industry is the first course.
GenAI isn’t just a buzzword—it’s the force set to revolutionize enterprise work and customer experiences.
For decades, companies with enough pure mass often became – officially or not – known as “Tier One.”
Rapidly maturing AI is a forcing function for true IT productivity. Agility and output now matter more than pure bulk, so it’s time to stop playing by old rules with huge technology partner investments made by every enterprise.
Our view is that it’s time to reimagine what ‘Tier One’ means for IT services.
Case studies
Case studies
Huron and Ascendion's culture align very well along two key elements: collaboration and customer success. I appreciate their willingness to come to the table and generate ideas for us. Their goals are my goals in terms of how we want to approach the market. It's gone extremely well, and they've done fabulously integrating with our team.
We were going to run short of launching on time and on target…. Ascendion took on the challenge. Our CTO he called it the most boring release, and in technology terms a “boring release” means there's nothing broken things are working as expected. We're stronger together. I think that was very clear when we worked with Ascendion that they believed in the same strong values that we share with our members.
Ascendion transformed our it support process by bringing in their AVA AI powered operations platform … to automate 30% of our service requests… We were able to reduce fulfillment time from several hours to just minutes. This remarkable achievement significantly improved our business productivity. It reduced downtime and elevated customer Satisfaction. This partnership isn't just about business. It's about creating legacy of excellence, empathy, and innovation.
Elara Caring, a large provider of home-based care, works to ensure their 60,000 patients/clients receive the best possible care, in the comfort of their own homes. To continue enhancing the quality of their services, Elara Caring needed a digital engineering partner.
Elara Caring’s focus on providing excellent at-home healthcare service aligns well with Ascendion’s vision of impacting lives.
Ascendion utilized our AI-powered platform, Ascendion AVA, to transform Elara Caring’s IT support process. This transformation led to improved business productivity, reduced downtime, elevated customer satisfaction, and most importantly, it enabled their caregivers to spend more time with their patients.
Huron, a global consultancy, partners with Ascendion for software engineering in Huron’s product development organization including: sustained and core engineering, product development principles, software development, and quality assurance. We’re helping transform Huron’s legacy products into modern technologies, including cloud. The secret to success? Our cultures align well and center on collaboration and customer success. The shared goals and team approach have led to a true partnership. Huron’s clients in the education and healthcare industries experience benefits such as operational maximizations, strategies, digital transformation, and operational alignment with their people.
Golden 1, a credit union with one million members in California, had a big goal to launch new credit cards but needed help to stay on time and on target. Ascendion engineers developed quality assurance and testing plans for the new credit card product set. Working together, Ascendion and Golden 1 were able to deliver a critical component for a new set of financial products to consumers, ultimately giving members a means to achieve their personal dreams.