Familiar challenges with high costs in customer acquisition, retention, and delivery; insufficient data analytics; legacy system lock-in; and manual work processes unchanged for decades continue to hinder leaders in the retail and consumer goods sectors.
With agentic AI and cutting-edge technologies now in play, there’s a new opportunity to serve customers with personalized offerings that meet their evolving preferences and needs.
Ascendion helps retail and consumer goods companies navigate challenges with AI-powered engineering services that address consumer preferences, high costs, outdated legacy systems, and talent shortages.
Our agentic AI arsenal cuts routine tasks in half—both internal and customer-facing—delivering AI arbitrage savings while freeing teams to focus on growth-driving initiatives.
From enhancing customer experiences to reinventing marketing and supply chain operations, we combine human ingenuity with EngineeringAI to give retailers a lasting innovative edge.
Across retail and consumer goods, clients are realizing tangible results: 50% reduction in support/operations tickets, 30% improvement in forecast accuracy, and more than 54 million curated athlete records for cross-sell/upsell.
A lack of visibility and transparency across operations hinders informed decision-making in real-time and strategic planning.
Ascendion delivers platform modernization and integration, layering AI agents and immersive technologies to transform consumer experiences. This gives leaders the foundation to gain valuable customer insights, enabling personalized consumer interactions while optimizing inventory management, demand forecasting, and supply chain operations.
The complexity of technology landscapes and reliance on legacy systems hinder the pace of digital transformation in retail and travel industries.
Ascendion accelerates digital transformation of legacy systems through EngineeringAI. Our teams use AAVA, our proprietary agentic AI-powered platform, to automate code analysis, refactoring, and migration. This facilitates a quicker and more efficient transition to modern platforms and empowers businesses to expedite their digital transformation, gaining a digital-first advantage.
New consumer expectations related to new technologies and experiences make it increasingly difficult to stay ahead of consumer preferences
Ascendion leverages agentic AI to disrupt traditional value chains, accelerating time to value and cutting operational costs. We shorten product development cycles, enhance cloud operations with AI-powered observability, and deploy hyper-productive teams to help enterprises deliver differentiated, future-ready customer experiences.
A lack of visibility and transparency across operations hinders informed decision-making in real-time and strategic planning.
Ascendion addresses challenges through platform modernization and integration, with AI agents and immersive technologies layered on to transform consumer experiences. Platform modernization provides the foundation for organizations to gain valuable customer insights, enabling personalized consumer interactions while optimizing inventory management, demand forecasting, and supply chain operations.
The complexity of technology landscapes and reliance on legacy systems hinder the pace of digital transformation in the retail and travel industries.
Ascendion accelerates the digital transformation of legacy systems through AI-driven engineering, known as EngineeringAI. The ASCENDION AVA+ platform automates code analysis, refactoring, and migration processes, facilitating a quicker and more efficient transition to modern platforms. This approach empowers businesses to expedite their digital transformation, gaining a competitive, digital-first advantage.
New consumer expectations related to emerging technologies and enhanced experiences make it increasingly difficult to stay ahead of evolving consumer preferences.
Ascendion leverages AI to disrupt traditional value chains, accelerating time to value and reducing operational costs. By shortening product development cycles, improving cloud management through AI observability, and enabling hyper-productive teams, Ascendion empowers businesses to succeed in the digital era.
Ascendion understands the complexities of navigating the consumer tech landscape. Whether it’s adapting to changing consumer preferences, modernizing outdated legacy systems, or addressing talent shortages, we provide tailored solutions to overcome these obstacles. Our GenAI-powered innovations streamline processes, enhance efficiency, and empower teams to focus on driving innovation and growth across the consumer tech sector.
Our GenAI arsenal slashes routine tasks by half, empowering your team to chase the big-picture wins that spell growth.
Ascendion’s GenAI solutions redefine the way businesses operate in the digital age. By leveraging AI-driven insights and expertise, we accelerate development cycles, optimize resource allocation, and tap into a global network of digital experts. Whether it’s enhancing customer experiences, optimizing supply chain operations, or revolutionizing marketing strategies, our commitment to radical transparency ensures that businesses are always ahead of the curve. Embrace the future of consumer tech with Ascendion and unlock new possibilities for your business.
The consumer tech industry faces significant challenges related to high costs associated with customer acquisition, retention, and delivery. Legacy technology, insufficient data analytics, and manual processes contribute to these elevated costs.
Ascendion tackles these challenges through Experience Engineering, Platform Modernization, and Data Modernization initiatives. By reimagining customer and employee experiences, accelerating the modernization of legacy systems, and implementing data-driven strategies, we drive operational efficiency and reduce costs.
A lack of visibility and transparency across operations hinders informed decision-making in real-time and strategic planning.
Ascendion addresses this challenge through Platform Integration, Insights Engineering, and innovative solutions such as Immersive Experiences and IoT integration. By providing actionable insights and real-time decision support, we empower businesses to make informed decisions and drive operational performance.
The complexity of technology landscapes and reliance on legacy systems hinder the pace of digital transformation in retail and travel industries.
Ascendion accelerates digital transformation through Legacy Modernization, Data Modernization, and Engineering to the Power of AI initiatives. By modernizing legacy systems, driving data-driven insights, and leveraging AI capabilities, we enable businesses to scale digital operations and realize the benefits of being a digital-first company.
Ascendion disrupts traditional value chains by leveraging the power of AI to accelerate time to value and reduce operational costs. By shrinking release cycles for product development, enhancing support and cloud management through AI-powered observability, and delivering hyper-productive teams, we empower businesses to thrive in the digital era.
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WellSky, one of the largest healthcare technology companies in the U.S., is working with Ascendion to explore how AI can support modernization and accelerate the delivery of new innovations to market. The relationship deepened through common goals and a clear alignment around AI’s role in the future of healthcare. Through the partnership, WellSky gained insight into Ascendion’s AI vision and its commitment to becoming AI-first—embracing new technologies, as well as new ways of building and operating.
Axos Bank, one of the first fully digital banks in the U.S., partnered with Ascendion to build a complex accounting software that could evolve with changing needs. While AI development played a key role, the success of the partnership was rooted in mutual trust, open collaboration, and a shared long-term vision. Together, the teams moved beyond software development to true solution development, blending technology with human insight.
Elara Caring, a large provider of home-based care, works to ensure their 60,000 patients/clients receive the best possible care, in the comfort of their own homes. To continue enhancing the quality of their services, Elara Caring needed a digital engineering partner.
Elara Caring’s focus on providing excellent at-home healthcare service aligns well with Ascendion’s vision of impacting lives.
Ascendion utilized our AI-powered platform, Ascendion AVA, to transform Elara Caring’s IT support process. This transformation led to improved business productivity, reduced downtime, elevated customer satisfaction, and most importantly, it enabled their caregivers to spend more time with their patients.
Huron, a global consultancy, partners with Ascendion for software engineering in Huron’s product development organization including: sustained and core engineering, product development principles, software development, and quality assurance. We’re helping transform Huron’s legacy products into modern technologies on AWS cloud. In partnership with AWS, we implemented a data-driven analytics solution for Huron Consulting Group, utilizing services such as Amazon S3, AWS Lambda, Amazon Redshift, AWS Glue Crawler, and Amazon QuickSight to provide their clients from education sectors with actionable insights into financial health, academic outcomes, R&D spending, and peer benchmarking.
The secret to success? Our cultures align well and center on collaboration and customer success. The shared goals and team approach have led to a true partnership. Huron’s clients in the education and healthcare industries experience benefits such as operational maximizations, strategies, digital transformation, and operational alignment with their people.
Golden 1, a credit union with one million members in California, had a big goal to launch new credit cards but needed help to stay on time and on target. Ascendion engineers developed quality assurance and testing plans for the new credit card product set. Working together, Ascendion and Golden 1 were able to deliver a critical component for a new set of financial products to consumers, ultimately giving members a means to achieve their personal dreams.