A transformed IT support process led to great benefits for Elara Caring - Ascendion

A transformed IT support process led to great benefits for Elara Caring

Ascendion February 24, 2024

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Elara Caring, a large provider of home-based care, works to ensure their 60,000 patients/clients receive the best possible care, in the comfort of their own homes. To continue enhancing the quality of their services, Elara Caring needed a digital engineering partner.

Elara Caring’s focus on providing excellent at-home healthcare service aligns well with Ascendion’s vision of impacting lives.

Ascendion utilized our AI-powered platform, Ascendion AVA, to transform Elara Caring’s IT support process. This transformation led to improved business productivity, reduced downtime, elevated customer satisfaction, and most importantly, it enabled their caregivers to spend more time with their patients.