How AI-Driven Escalation Engineering Reduced Non-Compliance by 15%

Elara Caring, a large provider of home-based care, works to ensure their 60,000 patients/clients receive the best possible care, in the comfort of their own homes. To continue enhancing the quality of their services, Elara Caring needed a digital engineering partner.

Elara Caring’s focus on providing excellent at-home healthcare service aligns well with Ascendion’s vision of impacting lives.

Ascendion utilized our AI-powered platform, Ascendion AVA, to transform Elara Caring’s IT support process. This transformation led to improved business productivity, reduced downtime, elevated customer satisfaction, and most importantly, it enabled their caregivers to spend more time with their patients.

Huron, a global consultancy, partners with Ascendion for software engineering in Huron’s product development organization including: sustained and core engineering, product development principles, software development, and quality assurance. We’re helping transform Huron’s legacy products into modern technologies, including cloud. The secret to success? Our cultures align well and center on collaboration and customer success. The shared goals and team approach have led to a true partnership. Huron’s clients in the education and healthcare industries experience benefits such as operational maximizations, strategies, digital transformation, and operational alignment with their people.

Golden 1, a credit union with one million members in California, had a big goal to launch new credit cards but needed help to stay on time and on target. Ascendion engineers developed quality assurance and testing plans for the new credit card product set. Working together, Ascendion and Golden 1 were able to deliver a critical component for a new set of financial products to consumers, ultimately giving members a means to achieve their personal dreams.