Our client, a global leader in insurance processing, faced delays due to manual file uploads and notifications. These bottlenecks slowed workflows and created tracking challenges, leading to missed files and inefficiencies. They needed a seamless way to automate notifications for file uploads to insurers and shared mailboxes. Additionally, tracking external uploads to shared folders was difficult. Reducing manual effort, improving accuracy, and enhancing efficiency were critical to maintaining smooth operations and better communication.
Automation for seamless workflows
Ascendion introduced an intuitive, user-friendly solution using Power Automate to streamline file uploads and notifications.
Key improvements:
- Automated notifications and reminders to accelerate approvals and minimize delays
- Real-time data visibility via internal dashboards for better tracking of file uploads
- Dynamic updates to capture insurer and external user email changes instantly
- Strengthened data security while reducing manual effort
This automation enhanced efficiency, improved decision-making, and ensured seamless communication across teams.
Business Impact
- Real-time notifications improved communication
- Reduced manual effort and increased efficiency
- Enhanced tracking ensured no files were missed
