Facilitating seamless data migration & integration for a leading US Airline

A leading U.S. airline faced significant hurdles in transitioning from its legacy systems to a modern Passenger Service System (PSS). The absence of documentation for existing saystems and the unavailability of experts familiar with the older platforms created obstacles in understanding and mapping data effectively.

Additionally, the lack of a clear analysis of the current and future system states hindered the ability to identify and address data needs. Compounding these issues was the challenge of managing change requests with Amadeus, the new PSS provider.

These factors collectively threatened to delay the migration process and disrupt airline operations.

Data Integration and Voucher Management Solution

To overcome these challenges, a comprehensive solution was designed to facilitate data migration and enable advanced capabilities for gift card and voucher management.

Tech Stack: MuleSoft, .NET, SQL Server, Salesforce

Delivering Tangible Impact

The migration and integration initiatives brought transformative outcomes:

By modernizing its infrastructure and implementing innovative digital solutions, the airline not only improved its operational efficiency but also positioned itself as a leader in providing seamless customer experiences.

Featured Client Outcomes