Ascendion integrated the data platforms, creating more transparency in data access and improving the CSR’s ability to stay compliant while handling critical customer data. The solution also has an integrated audit and tracking platform. Along with the client, we re-engineered the platform using Salesforce, MuleSoft, and Tableau to future-proof business goals in the digital healthcare space.
The solution removed and, in some cases, lowered any data ingestion limitations with real-time access to reports. Ascendion built user friendly dashboards for compliance checks and reusable assets in the form of packaged APIs were also created.
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