Overcoming Quality Assurance Bottlenecks in a Complex IT Landscape
Our client, a leading managed care provider, faced significant quality assurance and engineering inefficiencies due to a fragmented legacy technology landscape. With 40+ applications spanning multiple technologies, databases, and cloud platforms, ensuring consistent quality while accelerating time-to-market was a major challenge.
The client’s existing QA approach was tactical rather than strategic, with minimal automation, creating bottlenecks in software release cycles. Additionally, ongoing cloud migration and M&A-driven data center transitions further increased complexity, making it crucial to optimize quality processes and integrate automation.
To address these challenges, the client sought a digital-first, automation-driven approach to transform their Quality Assurance (QA) into Quality Engineering (QE).
AI-Powered Quality Engineering Transformation
Ascendion established a Quality Engineering Center of Excellence (QE CoE) to elevate QA from a testing function to an integral part of the engineering process. Through our Intelligent Testing Automation (AVA-ITA) framework, we introduced automation-first testing strategies and optimized QA workflows:
- Embedded Quality into Development: Shifted from traditional QA to quality-driven engineering, integrating automation early in the development lifecycle.
- Intelligent Test Automation: Leveraged TOSCA Automation Test Suite to accelerate test cycles and improve regression coverage.
- Data-Driven QA Optimization: Implemented key QA metrics, including Regression Automation Coverage, Defect Removal Efficiency, and Defect Density, to track and enhance performance.
- Scalable Automation Framework: Designed and executed 1,000+ automated test cases within three months, streamlining test execution across applications.
This digital-first, automation-driven approach ensured faster, more reliable software releases, significantly reducing manual testing efforts while maintaining high quality standards.
By embedding AI-powered quality engineering into the development lifecycle, Ascendion transformed QA into a strategic enabler, driving cost efficiency, faster go-to-market, and improved software quality for the client.
Tech Stack: TOSCA Automation Test Suite
The Results
By transitioning to an automation-first Quality Engineering model, Ascendion delivered significant operational efficiencies and cost savings:
- 60% reduction in manual testing efforts
- $1M+ annualized savings through AVA-ITA
- 80%+ regression automation coverage within two months
- 1,000+ automated test cases implemented in three months
