A global banking major needed to update how it visualized and managed data for its strategy team, an enterprise group focused specifically on process and control across its global operations. The dashboards it relied on were still built in Excel, which meant manual data refreshes that were slow and vulnerable to error. In a highly regulated environment, that wasn’t just an inconvenience, it created real challenges in reliably monitoring the health of outsourcing processes and the controls built around them. The team lacked a clear, visual way to spot weak areas, understand where things might be going wrong, and act early enough to avoid potential regulatory issues or performance gaps before they became real problems.
Ascendion implemented an interactive Tableau dashboard that consolidates key metrics and insights into a single, easy-to-use view built for high-level decision-making, replacing manual refreshes with automation to enable more timely, reliable updates.
The dashboard gives the team a visual, user-friendly way to understand the overall health of processes and controls, making it far easier to monitor performance and spot weak areas before they escalate. Custom navigation buttons and actions improve the user experience further, letting users move seamlessly across different views and quickly reach the data that matters most. The solution was built using Oracle as the database and Tableau as the reporting tool.
Tech Stack:
Enabled trend analysis for recurring issues.
Boosted early issue detection.
Improved prioritization of underperforming processes.
Strengthened compliance and risk oversight.
Enhanced visibility into testing and QA outcomes.
Supported faster, more informed decision-making across the strategy team.
