Golden 1 banks on QA testing for successful new product launch

Challenges

A member-owned financial cooperative based in California providing banking, lending, and investment services, set out to launch a new suite of credit card products. The client lacked a robust testing strategy to ensure the cards would be free of defects and function as intended, and its risk management practices fell short of effectively identifying and mitigating potential issues. Building an MVP in the BFSI sector without the right domain expertise had already driven up cost and delayed market launch. With high volumes of sensitive customer data flowing through the platform, data security was critical — but security testing was especially complex given the wide variation across networks, devices, and operating systems. The client needed a partner with deep BFSI testing expertise to get the launch right.

Solution

  • End-to-End QE Backed by Deep BFSI Expertise

    Ascendion built a comprehensive testing strategy tailored to the client’s needs, including rule enhancements for each credit card product, and implemented automated testing to accelerate the process and ensure thorough coverage.

  • Risk-Aware, Secure by Design

    A comprehensive risk management strategy was implemented through a thorough project-outset risk assessment, with prioritized mitigation actions and contingency measures. The QE team ensured cross-platform compatibility across all OS versions and devices, running thorough positive and negative testing to identify vulnerabilities and prevent unauthorized access.

  • Domain Expertise, End-to-End Delivery

    Ascendion’s deep BFSI sector knowledge ensured the new credit cards met industry standards and complied with all relevant regulations. End-to-end project management kept the launch on track through close, continuous coordination with the client’s team.

Tech Stack:

.NET API

Business Impact

Delivered critical quality assurance and testing for a new suite of credit card products to the one million members of this credit union.

Reduced scripting effort for end-to-end business workflow test automation by 60%, driving significant time and resource savings.

Strengthened test coverage and effectiveness by modeling end-to-end testing of the credit card issuance workflow, giving the business high confidence to go live.

Reduced overall test cycle time by 15% through full-stack QE spanning API, functional, and performance testing — accelerating the project timeline.

Delivered the new credit cards on time, as advertised, backed by a robust testing strategy and efficient project management.

Enabled a defect-free, seamless release with approximately zero financial losses or regulatory fines, resulting in an outstanding client experience.

Golden 1, a credit union with one million members in California, had a big goal to launch new credit cards but needed help to stay on time and on target. Ascendion engineers developed quality assurance and testing plans for the new credit card product set. Working together, Ascendion and Golden 1 were able to deliver a critical component for a new set of financial products to consumers, ultimately giving members a means to achieve their personal dreams.

Golden 1 banks on QA testing for successful new product launch

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