60% Enhanced Customer Experience Through Data Marketplace

Challenges

The client is a global financial technology leader providing payment processing, banking software solutions, and capital market services to customers worldwide. With a large and diverse client base using different modules and product configurations, delivering consistent and actionable data insights became increasingly complex.

Legacy source systems operated in silos, with varied data formats and integrations with third-party systems. This fragmentation limited analytical capabilities and made it difficult for customers to access unified, reliable insights. As demand grew for self-service analytics and faster access to data assets, the existing architecture lacked flexibility and scalability to support a marketplace model.

The client needed a centralized, modern data servicing platform to enable seamless data access, improved analytics, and a differentiated customer experience.

Solution

  • Building a Centralized Data Marketplace Platform

    Ascendion designed and implemented a centralized data servicing platform to simplify data access, improve interoperability, and enhance performance across customer modules.

  • Modern Data Foundation with Flexible Onboarding

    We recommended and implemented a modern Snowflake-based data platform with a flexible onboarding architecture, allowing varied customer data sources and functional modules to integrate seamlessly. The platform was structured to support performance, compatibility, usability, and cost efficiency while accommodating diverse client requirements.

  • Enterprise Data Sharing and Marketplace Enablement

    A unified data platform was created to enable secure data sharing across the enterprise. Using a data fabric-based approach, we delivered Snowflake Marketplace capabilities that allow customers to browse curated datasets and integrate them directly into their Snowflake environments. This simplified access to data assets, improved discoverability, and strengthened the overall analytics ecosystem.

Tech Stack:

Snowflake

Business Impact

Enhanced customer experience by approximately 60% with faster, easier access to curated data assets through a unified marketplace model.

Enabled improved data consumption for over 5,800 banks and financial institutions, contributing to a 1.4% year-on-year revenue increase.

The centralized data marketplace strengthened customer engagement, improved analytics accessibility, and delivered measurable commercial value.

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