The client, a leading omnichannel sporting goods retailer in the United States, manages inventory and operations across 850+ stores while serving millions of customers through both physical and digital channels. As the business expanded along with customer expectations for availability and speed, its legacy inventory tracking systems struggled to keep up with operational demands.
Manual and outdated processes created inefficiencies and missed revenue opportunities. Inaccurate inventory data across 850+ stores impacted in-store availability and sales. Fragmented supply chain systems limited seamless data flow and coordination. Reporting delays caused by manual processes and multiple data hops, resulted in insights being delayed by over two weeks.
The client needed a unified, modern data platform to improve visibility, accuracy, and real-time decision-making across its supply chain operations.
Ascendion partnered with the client to modernize inventory tracking and streamline supply chain operations through a unified data strategy.
We defined clear data value maps and redesigned key supply chain processes to eliminate inefficiencies. This helped standardize how inventory and operational data moved across systems, improving consistency and transparency.
A lakehouse architecture was implemented to bring together multiple data sources into a single platform. We developed both streaming and batch pipelines to ensure real-time and scheduled data processing, improving reporting speed and decision support. Dependencies were streamlined to ensure smoother coordination across business functions.
Tech Stack:
Modernized the enterprise integration platform to support digital transformation, positively impacting 54 million athlete customers and enabling stronger cross-sell and upsell opportunities.
Increased customer satisfaction scores by 15% through improved inventory visibility and faster access to accurate data.
Reduced operational costs by 50% by eliminating redundant infrastructure and manual processes.
Enabled real-time inventory insights, improving in-store availability and overall customer experience.
By unifying inventory data and enabling real-time visibility, the client achieved meaningful gains in performance and profitability.
