80% faster and reliable data through a customer 360 platform for a leading US bank - Ascendion

80% faster and reliable data through a customer 360 platform for a leading US bank

Ascendion March 12, 2024

Data is the backbone of every business. Siloed or unstructured data can lead to increased manual efforts in processing them. The client faced a data fragmentation problem: information wasn’t consolidated, lacked structured relationships, and relied on manual effort for analysis. Business users across departments lacked a central source of truth, while analysts resorted to building manual reports in siloed tools like Excel and Access. This hindered automated insights and prevented crucial data-driven decisions for both leaders and subject matter experts.

 

From fragmented data to insightful dashboards

Ascendion developed a customer 360 data solution to derive insights which are reliable and efficient. We automated dashboards using Power BI with representation of identified KPIs for core banking.

 

The results:

  • 100% reduction in manual intervention for data transformation
  • 80% faster and reliable data insights
  • 360-degree view of customer subscribing to different products within the organization
  • 10% anticipated increase in sales velocity over next 6 months

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